Innovation Mandate

Innovation Mandate describes the organizational mandate to innovate as part of achieving the overall corporate objectives. It includes the translation of corporate strategic objectives into value goals and an innovation policy that serves as a guideline and license-to-operate to business owners to execute upon the objectives.


The Innovation Mandate serves as a commitment to innovation for the entire organization, whilst proving direction and guidance for its execution. This mandate can be translated into an innovation policy, which can be easily communicated and shared within the organization and beyond.

The mandate provides four key topics:

  • Alignment between corporate strategy and innovation by expressing an innovation vision and strategy
  • Alignment of innovation goals with business objectives through clear and univocal target setting by Business Owners and the CIB Ambassador.
  • Unobstructed allocation of resources to Innovation Teams within transparent corporate guidelines
  • The establishment and communication of a transparent process of innovation using the COIN Framework
Unobstructed allocation of resources

In particular, the unobstructed allocation of resources allows for the smooth start and continuation of SWICH’s adding to the continuous flow of innovation as a process. To achieve this seamless allocation, CIB may set corporate guidelines and guardrails on:

  • the maximum number of innovation teams
  • the maximum number of people from one department allocated (for instance the max. number of architects or developers, to limit pressure on operational teams)
  • the maximum number of SWICH’s that any given person may be involved in concurrently or sequentially.

These guidelines form a mandate within which Innovation Coaches and Business Owners can freely discuss the involvement of operational staff in innovation teams. Where required, the CIB Ambassador can mitigate any discussions that may arise when the guidelines or guardrails need to be crossed or exceeded.